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Module: Communication Skills

Short module description (~10 words)

Total Duration

~ xx hours

Number of Topics

6

Introduction

Module description and why the content is important in the industry (~ 50 words).

Topics

1. Verbal Communication for Professionals
2. Presentation Skills for Professionals
3. Written Communication for Professionals
4. Communication in a remote setup
5. Different communication mediums
6. Cultural factors in global teams

Learning Outcomes

• introducing yourself , talking professionally , when to talk and when to listen
• body language , vocal variety , gestures , facial expressions
• Written communication in a professional setup
• Basic skills to communicate via MS teams & Zoom, Ensuring engagement when using remote tools
• Using face to face, email, phone, chat, video-conf etc) based on situation and audience
• International business cultures