Home > User Experience Design > Analyze and Identify User Problems

Topic: Analyze and Identify User Problems

• Lesson 1: UX Research Analysis
• Lesson 2: Different Analysis Methods
• Assignment: Team Assignment

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Lesson 1: UX Research Analysis

Self learning Duration

xx mins

Lecture/Lab Duration

xx mins

Self learning content

Before Lecture:

• How To Conduct UX Research Analysis (UX Design Guide)

Lecture/Lab description

This lesson will discuss on UX Research Analysis by discussing below sub topics.

• Why we need to analyze
• What we are trying to find

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Lesson 2: Different Analysis Methods

Self learning Duration

xx mins

Lecture/Lab Duration

xx mins

Self learning content

Before Lecture:

• Creating Personas for User Experience Research
• What is an Empathy Map?
• Customer Journey Map Workshop

Lecture/Lab description

This lesson will discuss on differnt methods that can be use for UX Research Analysis.

• Persona
• Empathy Map

• Customer Journey Map

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Assignment: Team Assignment

Assignment Duration

xx mins

Assignment description

Below assignment will take place in the same teams formed in assignment under “User Research” topic.

After the interviews and survey you have performed for your Food Delivery app, now your team is planning on preparing a Persona and User Journey Map for the user that you have selected in the previous lesson.

1. Draft a persona for the selected user.
2. Prepare a User Journey Map for the same user.
3. By considering your research purpose, analyse what you have found in these.

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